I recommend you Read Razeghi's original work here.
Here are the main points from his article:
- Listen to the market. It's quieter when it's less crowded. Unmet needs abound.
- Invest in your customers. Now they need you most. Loyalty hangs in the balance.
- Rather than reduce price, offer more value to your customers and demand more value from your vendors.
- Increase communication with your customers.
- Move longer term projects forward, not back. Now is the time to grab market share.
- In a recession not all costs are created equal.
- If you don't have the money, at least spend the time.
"... if you are already in the process of tightening your belt anyway, you might as well consider investing in a new pair of pants."

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